*** Let me preface this post by saying that I had an incredible time with my new friends in Michigan and I hate that my trip was tainted by an unbelievable amount of troubles with the airlines...but such is life. Thanks to everyone who came and I tried to fit everyone into the shot below and that's why I took it sideways but if I had included everyone I would've had to modify the title ;P ***
Another terrible week as a Premier Executive passenger on United Airlines.
Conde Naste just rated United the worst airline and I have to agree. The other airlines are bad too so it's really a no-win situation.
3 delayed flights on Sunday causing me to lose my first class seat and sit in a middle seat in economy plus for 4 hours. Also forces an overnight stay in Chicago costing $300
1 canceled flight on Monday morning
1 canceled flight on Tuesday causing me to miss my connection and miss my meeting in Portland
1 flight delayed and downgraded which turned it into an oversold position by 70 passengers and bumps me from my first class seat past economy plus and into economy...I feel bad for myself but I feel super bad for the 70 people who are not gonna get on the flight they paid for! It's disgusting that this is tolerated!
...and get this - they offer nothing - absolutely nothing for their mistakes.
If this is how they treat their loyal customers I'd hate to be a "normal" passenger. I can't believe that it is legal for a company to screw its customers and offer them nothing in return. Imagine calling all your brides an hour before their wedding and saying I'm not gonna shoot your wedding and I'm not gonna refund you anything but I will offer you something different from what you booked for the same amount as you paid.
It's disgusting and I'm so glad we're taking a bus on the tour!
Airlines - you're getting what you deserve.
How many of you have had a nightmare story on United?